Terms & Conditions

Check-in time
Check-in time is 3.00pm

Check-out time
Check-out time is 11:00 am

Number of guests
This will be determined in accordance with the booking confirmation. If the number of guests exceeds the booking confirmation then we reserve the right to either evict you from the villa or charge the credit card provided at the time of booking.

Parties and events policy
Guests are not permitted to have any parties or events at Barranca without prior approval by the manager.

Behaviour and noise
We are in farmland however we do have neighbours. Please respect our neighbours and other guests and keep noise to a minimum. Unreasonable noise will not be tolerated after 10.00 pm. We reserve the right to request people who are making too much noise at any time of the day or night to leave and no refunds will be applicable.

Our security company or police may be called to investigate complaints of excessive noise or anti-social behaviour. Any charges incurred by the security company or police will be charged to the credit card provided for the booking.

On departure, the doors are to be locked with the key left in the door. All lights, BBQ gas, fans and air-conditioners to be turned off. Non-compliance may result in additional charges. No refunds will be given on early departure and any outstanding balance will be deducted from the credit card provided.

Additional charges
Management reserves the right to charge in addition to the security deposit, for the following, but not restricted to, damages and breakages, missing items, late departure, extra cleaning including unwashed dishes, smoking inside, and marks on soft furnishings that require dry cleaning and unpaid expenses. Any additional charges will automatically be charged to the credit card provided for the booking.

Lost key policy
Management reserves the right to charge for keys that are lost or not left in your Villa on departure.  Charges will automatically be charged to the credit card provided for the booking.

All rooms are non-smoking inside, ashtrays are provided for outside use only. Any traces of residual smoke inside will incur an additional cleaning charge. Any additional costs of dry-cleaning of soft furnishings may be added as deemed necessary by management.

For the safety of our animals, local wildlife and the upkeep of our villas, we do not permit guests to bring their pets to barranca.

Guests are permitted to leave no more than two garbage bags on departure inside the villa. Excessive rubbish removal may incur additional charges.

Inclement weather
If due to inclement weather or flooding guests are unable to enter barranca at check-in, then the booking may be cancelled and all money paid by the guest will be refunded.

If guests are stranded due to inclement weather or flooding and it becomes necessary to stay another night we will assist in organising meals and this will be at no extra charge to the guests until it is safe for the guests to leave the property.

Personal property
The owners are not responsible for the protection or security of any personal property of any guest and guests should at all times have their own insurance cover available to meet claims for lost or damaged property as may occur.

All rates quoted on this site are subject to availability. All rates are inclusive of GST and quoted in Australian dollars. By using the rates quoted on this site you agree with and abide by these Terms and Conditions. Rates as quoted are per villa per night basis, unless specified. Rates may increase without notice due to any changes in or the imposition of government charges taxes or levies. Guests will be notified where possible of any increases.

Trading terms
barranca Kangaroo Valley reserves the right to release any or all room space if payment terms are not met.

Force Majeure
barranca Kangaroo Valley will not be in breach of this agreement, or any way liable to any party, if it is prevented from complying with this agreement by reason of act of God, act of public enemy, act of terrorism, war, earthquake, flood, riot, explosion, compliance with any law or government restraint order, rule regulations, strike, lockout or any other cause not reasonably within the control of Barranca, Kangaroo Valley.

Cancellation Policy
We have a moderate cancellation policy to protect our business and strongly advise on travel insurance.

  • 100% refund up to 14 days prior to check in.
  • 50% refund up to 3 days prior to check in.
  • No refunds for cancellations less than 3 days before check in.
  • If we can re-book your room, we will contact you and offer an 80% refund.

Privacy policy
barranca Kangaroo Valley is subject to the National Privacy Principles in the Privacy Act 1988. We will generally collect personal information about you directly from you when you deal with us over the telephone or by letter or email. Normally, the type of personal information collected by us will include your name, address, telephone number and email address. We may use your personal information for some or all of the following purposes: To provide marketing information to you about our products and services. To monitor the standard and quality of service we provide to you or other guests.

If you do not wish to receive these communications from us, you may unsubscribe. If you choose to send email messages to us that contain confidential, private or personal information, you do so entirely at your own risk.

Governing Law
The Law of New South Wales governs your use and occupation of the property during this reservation. You agree to submit to the exclusive jurisdiction of the Courts of New South Wales.

The information, text, graphics, images, sounds, links and all other information and software published or otherwise contained on this site (“the content”) are the exclusive property of Barranca, Kangaroo Valley, and, except as authorised on this site may not be copied, distributed, displayed, reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of barranca.

barranca Kangaroo Valley strives to ensure that the contents of this site are accurate and reliable. However, errors and/or omissions may occur, barranca Kangaroo Valley disclaims any warranty of any kind, whether expressed or implied, as to any matter whatsoever relating to this website and any links to or from this website, including, without limitation, warranties as to merchantability, non-infringement of intellectual property, or fitness for any particular purpose.

Contact Us

We are dedicated to making your stay perfect. Please contact us with any questions or queries.